Welcome to Craftex. These Terms and Conditions (“Terms”) govern your use of the Craftex website, including its content, services, forms, training information, product information, and other features.

By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use the website.

1) Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not harm, disrupt, or interfere with the website or its users.

You must not:

• Violate any applicable law or regulation
• Attempt to gain unauthorized access to our website, systems, accounts, or data
• Introduce malicious software, viruses, or harmful code
• Interfere with the security, availability, or performance of the website
• Copy, reproduce, scrape, download, distribute, or commercially use website content without our written permission
• Use the website to submit false, misleading, fraudulent, or unauthorized information

Craftex reserves the right to restrict, suspend, or terminate access to the website if we reasonably believe that these Terms have been violated.

2) Website Information and General Guidance

The information provided on this website is intended for general informational, educational, and marketing purposes.

Product information, technical recommendations, application methods, pricing information, training materials, and other content may not be suitable for every project or application.

Construction and finishing results can depend on many factors, including:

• Existing substrate or surface condition
• Surface preparation
• Environmental conditions
• Temperature and humidity
• Product selection
• Application technique
• Mixing and installation procedures
• Curing conditions
• Maintenance and subsequent use

You are responsible for determining whether a product, system, material, or application method is suitable for your particular project.

Where applicable, users should also ensure compliance with relevant Pakistani laws, building requirements, safety requirements, project specifications, and applicable industry standards.

Website information should not be considered a substitute for professional engineering, architectural, construction, legal, or other professional advice.

3) Quotes, Orders, and Payments

Our website may allow visitors to submit inquiries, request quotations, or provide project information.

Submitting an inquiry or quotation request does not automatically create a contract or guarantee that Craftex will accept an order.

Any quotation, proposal, estimate, product availability, pricing, delivery information, or project recommendation provided by Craftex may be subject to change.

A sale, order, or project arrangement becomes binding only when confirmed by Craftex in writing or through another officially authorized process.

If online purchasing or checkout becomes available on the website in the future, additional terms relating to orders, payment, delivery, cancellation, returns, refunds, and other purchasing conditions may apply.

4) Training, Certification, and Safety

Craftex may provide training, educational programs, demonstrations, or certification-related activities.

By participating in any training or certification program, you acknowledge that construction materials, tools, chemicals, equipment, and jobsite activities may involve risks.

Participants are responsible for:

• Following all safety instructions
• Using appropriate personal protective equipment (PPE)
• Following product instructions and application procedures
• Maintaining safe working conditions
• Following applicable workplace and construction safety requirements
• Ensuring that the training environment and jobsite are suitable for the activities being performed

Completion of a Craftex training or certification program does not guarantee:

• Successful project results
• Professional licensing
• Compliance with building codes or regulations
• Workmanship quality
• Employment
• Approval of a particular construction project
• Suitability of a product for every application

Any certification issued by Craftex confirms only that the participant completed the applicable training or certification requirements.

5) Independent Installers and Contractors

Craftex may provide information about installers, contractors, applicators, or other service providers.

Unless Craftex has entered into a separate written agreement stating otherwise, such installers and contractors are independent businesses and are not employees, agents, partners, or representatives of Craftex.

Craftex is not responsible for the actions, omissions, workmanship, pricing, scheduling, materials, jobsite conditions, or project results of independent installers or contractors.

Any agreement or dispute between a customer and an independent contractor is solely between those parties.

Customers should independently evaluate and verify the qualifications, experience, pricing, insurance, references, and other relevant information of any contractor before hiring them.

6) Intellectual Property

All content available on the Craftex website, including but not limited to:

• Text
• Articles
• Product information
• Images
• Graphics
• Videos
• Documents
• Logos
• Trademarks
• Training materials
• Website designs
• Downloadable resources

is owned by Craftex or used with permission from the respective rights holder.

This content is protected by applicable intellectual property laws.

You may view website content for personal or legitimate business purposes. However, you may not reproduce, modify, distribute, publish, sell, copy, scrape, republish, or create derivative works from Craftex content without prior written permission.

7) User-Submitted Content

If you submit reviews, photographs, videos, testimonials, project information, comments, or other content to Craftex, you confirm that:

• You have the right to submit the content
• The content does not infringe another person’s intellectual property or privacy rights
• The content does not contain unlawful, defamatory, misleading, or harmful material

By submitting content, you grant Craftex a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, publish, and distribute the submitted content for legitimate business, promotional, educational, website, and marketing purposes.

We may choose whether or not to publish submitted content and may remove content that we believe is inappropriate or violates these Terms.

8) Third-Party Links and Services

Our website may contain links to third-party websites, platforms, products, or services.

These links are provided for convenience or informational purposes. Craftex does not control third-party websites and is not responsible for their:

• Content
• Accuracy
• Availability
• Products or services
• Security
• Privacy practices
• Terms and conditions

Your use of third-party websites is subject to the terms and policies of those third parties.

9) Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Craftex website and its content, information, materials, and services are provided on an “as is” and “as available” basis.

Craftex does not guarantee that:

• The website will always be available or uninterrupted
• Website content will always be complete, accurate, or current
• The website will be free from errors, viruses, or other harmful components
• Information provided on the website will be suitable for every project or purpose
• Particular project or application results will be achieved

To the extent permitted by applicable law, Craftex disclaims warranties that are not expressly stated in these Terms.

10) Limitation of Liability

To the maximum extent permitted by applicable law, Craftex and its owners, employees, representatives, affiliates, and service providers will not be responsible for indirect, incidental, special, consequential, or punitive losses or damages arising from or related to:

• Your use or inability to use the website
• Reliance on website information
• Use or application of products or materials
• Construction or finishing projects
• Training or educational activities
• Actions of independent contractors or installers
• Third-party websites or services
• Unauthorized access or technical problems beyond our reasonable control

This limitation applies to the extent permitted by applicable law and does not exclude liability that cannot legally be excluded or limited.

11) Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Craftex, its owners, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:

• Your misuse of the website
• Your violation of these Terms
• Your violation of applicable laws or regulations
• Your infringement of another person’s rights
• Your project, installation, resale, or jobsite activities
• Content you submit to Craftex
• Your unauthorized use of Craftex materials or intellectual property

12) Applicable Law and Disputes

These Terms shall be interpreted and applied in accordance with the applicable laws of Pakistan.

If a dispute arises between you and Craftex relating to the website, these Terms, products, services, training, or other dealings with Craftex, both parties should first attempt to resolve the matter through good-faith communication.

You may contact Craftex at:
Email: ammarchaudhary17@gmail.com

We encourage customers to contact us before pursuing formal legal proceedings so that we have an opportunity to understand and resolve the issue.

If the dispute cannot be resolved through communication, it may be referred to the courts or other lawful dispute-resolution mechanisms having appropriate jurisdiction in Pakistan.

Nothing in these Terms prevents either party from exercising any legal right or remedy available under applicable law.

13) Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.

By using the website, you acknowledge that you have had an opportunity to review our Privacy Policy.

14) Changes to These Terms

Craftex may update or modify these Terms from time to time.

Any updated Terms will be published on this page with a revised Effective Date.

Your continued use of the website after updated Terms are published indicates your acceptance of the revised Terms, to the extent permitted by applicable law.

15) Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, while the remaining provisions will continue to apply.

16) Entire Agreement

These Terms, together with any other policies or agreements expressly referenced on the website, constitute the terms governing your use of the Craftex website.

If you enter into a separate written agreement with Craftex for products, services, training, or another business arrangement, that agreement will govern to the extent of any conflict with these website Terms.

17) Contact Us

If you have questions about these Terms and Conditions, please contact us:

Craftex, LLC
Valencia Town, DHA
Pakistan
Email: ammarchaudhary17@gmail.com
Phone: +92 (309) 4546555